Frequently Asked Questions

• I booked a test and can’t make it or no longer need to do it... can I get my money refunded?
• How much does the PREP, PARE or POPAT workshops cost?
• What does the CBSA (Canadian Border Services Agency) require for their physical abilities standard?

Frequently Asked Questions

Can I bring a friend or family member to the test or workshop?

We respect that you may want to have someone with you for support but we focus all our attention on candidates.  It is for this reason that we keep our numbers small during  testing and workshops.  We do not have any public seating within the PARE, POPAT and PREP facilities.  There are several areas in the 911 Institute where friends and family can wait for news of your results.

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