Frequently Asked Questions

I am having problems paying with my credit card what should I do?

Please make sure you are entering the correct information.


  1. Credit card number

  2. Credit card CVV (the 3 or 4 digit number at the back of your credit card)

  3. Credit card holder's name

  4. The expiry date on your card.  The month, full year.  (ie, 08/2012)

Please note that we cannot process combined Debit and Credit Cards.  We can process Visa and MasterCard

If you are still having problems please contact us by email:



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