Frequently Asked Questions

I booked a test and can’t make it or no longer need to do it... can I get my money refunded or change my date & time? COVID-19 Update

I booked a test and can't make it or no longer need to do it... can I get my money refunded or change my date & time?

COVID-19 Update

Unfortunately not. The number of participants is limited at each test, your commitment to attending may have prevented others from attending that session or having a priority status.

COVID-19

PLEASE note that due to limited numbers per session (1-6) you remain committed to your testing. An injury, not feeling "ready" or work schedule conflict, to name a few, remains your responsibility to assume.

 

Please be sure of your availability and status prior to booking.

Your registration is a commitment that you will be attending (live or virtual). If you are not sure of being prepared, of your availability or your wanting to be tested then please do not book.

Due to the nature of testing Police Fit Canada reserves the right to stop a candidate from continuing the test if the administrator deems the candidate unprepared for testing. In this case, the candidate will not be reimbursed testing fees.

Please do not book multiple dates because you fear you will not pass. We do not refund if you reserve multiple test dates. Please remember that we adhere to strict protocols regarding the number of applicants being tested per session.

Thank you for your understanding & please stay safe

Police Fit Canada Team

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